01
Research
& Strategy
Research and brand evaluation to determine the right customer experience, the right digital roadmap and the right definition to facilitate development.
02
Design Thinking
Aligning the brand details with product design to ensure the brand translates through to the customer experience – and drives engagement goals.
03
Agile
Development
Development works hand in hand with design to begin the development process, execute user stories and deliver key product roadmap initiatives.
04
QA
Testing
Quality Assurance is built into the product in the development phase and executed through launch with both automated and manual testing.
05
Maintenance
& Support
A development and delivery team is assigned to continue ongoing maintenance and support efforts after initial launch.